We provide industry-leading crew with the expertise to manage short and long-haul flights.


Represented by

EPT Logo


Registration number: 2009/023979/07

CAA Accreditation CAA/0103



Behind every successful flight is a team of professional, dedicated and cool-headed cabin and ground crew who keep the proverbial wheels turning. More than just ticket checkers and providers of in-flight meals, they are often required to play the role of organiser, mediator, comforter, security, and more. Their job not only ensures the traveller a pleasant experience, but a safe one too.


Cabin Crew and Ground Handling Team


At Alt. Academy’s Cabin Crew and Ground Handling faculty, we offer a range of specially developed courses designed to produce industry-leading crew with the expertise and inter-personal skills to manage extreme situations on both short and long-haul flights. Our courses range from Cabin Crew Member-Flight Attendant Licensing to Security Awareness, and from Aviation Medicine to Airport Customer Service and Safety Officers.


We believe in the potential of our continent, which is why we embrace our ongoing mission to elevate the aviation industry into one that is respected wherever we touch down. And why our training exceeds regulatory requirements. This is made possible by our fully operational, on-site aircraft cabin that allows for regular, real-world training. Further, we are the only organisation in the country that provides actual flight experience to learners before they qualify, allowing them to observe the in-cabin environment and gain first-hand experience.

Get in touch

For queries about this faculty, please get in touch with us.

Photo gallery


Photo gallery: Faculty in action!

Featured Cabin Crew and Ground Handling Courses 

See all courses

  • Course Icon
    Cabin Crew / Flight Attendant / Air Hostess Licensing


    South African Civil Aviation Authority (SACAA) compliant course, that exceeds regulatory requirements by offering above- standard theoretical and practical experience.

  • Course Icon
    Customer Service Agent / Passenger Ground Handling


    The travel industry offers many opportunities to enthusiastic learners. This course equips them for customer and non-customer-facing careers in travel.

  • Course Icon
    GDS Systems Training


    GDS is used worldwide to book travel. Our globally-recognised course equips learners to facilitate tickets for flights, accommodation and more.

Frequently asked questions
What are the requirements for becoming a Cabin Crew member?
You need to be 18 years of age at the time of writing the SACAA Cabin Crew member licensing exam hence you may commence with training 6 weeks prior to your 18th birthday.
You need to be in possession of a class 4 medical certificate.
Do you need a matric / NQF Level 4 for the Cabin Crew member course?
Although a matric / NQF Level 4 is not a legislated requirement, most airlines require this as a minimum requirement when recruiting crew members.
How do you get the medical certificate required for the Cabin Crew licensing programme?
The first step is to go for a front view chest X-ray. This is to check for TB and can be done at any radiologist or clinic where they have an X-ray facility.
Step 2 would be to make an appointment with an Aviation Medical Examiner. The X-ray must be taken with you to the medical examiner as it forms part of the medical certification process. A list of medical examiners will be found on the SACAA’s website i.e. www.caa.co.za
Do you have a payment plan in place?
Cabin Crew Licensing Training: A R1 000 registration fee is required to reserve your space on the course – this registration fee forms part of the course fee.  A 50% deposit is required on commencement of training and the balance, 4 weeks after training has commenced.
General Travel: A R1 000 registration fee is required to reserve your space on the course – this registration fee forms part of the course fee. A deposit of R4 000 prior to course commencement. A monthly repayment of R4 400 is then required throughout the year.
Do you have accommodation available?
We have service providers who offer our Cabin Crew and Ground Handling learners accommodation. They include meals and transportation to and from our training centre.  Please contact us for more details.
Do you offer bursaries?
Cabin Crew and Ground Handling bursaries are allocated to a children’s home with whom we have an agreement in place. We do run a bursary competition on our Facebook Page a few times a year so keep an eye out.

Latest news & events 

See all news & events

  • Cabin Crew and Ground Handling
    Monday, September 9, 2019
    Passenger Ground Handling
  • Cabin Crew and Ground Handling
    Monday, September 9, 2019
    What happens When
  • Cabin Crew and Ground Handling
    Monday, September 9, 2019
    Corporate Flight Attendant